One of our subcontractors has an R10. I managed to borrow it for a few minutes. Did some short tests in the car park. Including starting the recording, disconnecting the Bluetooth, reconnecting, stopping the measurement. I could always see all T02 files I had created today. I didn't have the time to do some lengthy multi hour occupations though.
My Access was at version 2020.10 at that point, the R10 on V5.45. I couldn't find anything regards that issue you're describing in the FW release between your 5.37 and my 5.45.
During the day I did update my Access to the latest version, the same you are running. Couldn't reproduce it with that one either.
If that issue persists I would raise it with the dealer you bought the gear from. Either it's some weird software/FW collision, or could hint to some hardware defect.
Silly question, but you are positive that you had set the Bluetooth back and you were connected to the logging receiver? (Connected to logging receiver in the morning to start it, then connecting to a different receiver to do the days work, and in the evening connecting to the logging receiver again to stop it and download the data)
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Ronny Schneider
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Original Message:
Sent: 01-05-2021 15:28
From: Timothy Alldrin
Subject: T02 Files in Trimble Access
I am running Trimble Access 20.20.084 and the firmware version on the R10s is 5.37
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Timothy Alldrin
Original Message:
Sent: 01-03-2021 15:45
From: Ronny Schneider
Subject: T02 Files in Trimble Access
Hi Timothy,
which version of Access are you using and what FW are you running on the receiver?
We have done quite a lot of static survey lately and we haven't come across that issue with our mixed fleet of SPS785, R8 and SPS880. Our TSC7 run the latest Access version. The receivers do run various, sometimes rather old, FW versions.
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Ronny Schneider
Original Message:
Sent: 12-29-2020 16:17
From: Timothy Alldrin
Subject: T02 Files in Trimble Access
Hi,
This is my first post on the forums so please correct me if this is in the wrong place. My company recently acquire two new Trimble data collectors (T7 and TSC7) and we have transition from using Ranger 3s running SurveyPro. Something I ran in to recently was that when running a GNSS survey (using R10s) the T02 files that show up in the "Import Files" menu in Trimble Access do not match the files that are on the actual GPS units. Today I almost had a heart attach because I thought that all my data was lost because the several T02 files I had made collecting static data did not appear in the "Import Files" menu (even after a restart). When I plugged the GPS unit into my computer however, the files were there and I could copy them without issue. Does anyone know if this is common issue or if something can be done to fix it? Seems like it should be a simple thing to download files off of the GPS units at the end of the day.
Thanks so much for your help.
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Timothy Alldrin
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