Trimble Connect User Forum

File is still being processed ...

  • 1.  File is still being processed ...

    Posted 03-06-2019 06:58

    I am a new user to Sketchup Free.  Yesterday I created a sketch but today I've logged in and cannot view my sketch.  I see several revisions.  When selecting one of them I get a message "File is still being processed ..." but after some time nothing happens.  When selecting all  of my other revisions I get the message "This file is not enabled for viewer based on the project configuration. To Enable viewing capability please contact connect-support@trimble.com."  All of my sketch revisions show a size of about 250K and so I suspect they do exist.  How do I access these sketches?