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Trimble Connect stuck on "conversion in progress"

  • 1.  Trimble Connect stuck on "conversion in progress"

    Posted 11-13-2020 06:03

    Trimble Connect is stuck on "conversion in progress". It happens on any device and any model. I understand this has happened in the past, as I can find some questions like this being asked before. When will the conversion service be up again?

    Trimble Connector works fine, uploading models works fine, the Trimble Connect Web app works fine, only the 3D viewer does not allow to view the model due to the conversion.



  • 2.  Re: Trimble Connect stuck on "conversion in progress"

    Posted 11-16-2020 05:47

    This issue has stopped after approx. 8 hours, all models have been uploaded successfully.



  • 3.  RE: Re: Trimble Connect stuck on "conversion in progress"

    Posted 03-30-2023 05:07

    Was it fixed automatically or some action was required? My team is needs to see the model and after trying a number of writeouts from different users it still shows conversion in progress for the last 3 hours. 



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    Shadaab Sayyed
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  • 4.  RE: Re: Trimble Connect stuck on "conversion in progress"

    Posted 03-30-2023 05:16

    Hi

    We also have this problem today.

    Conversion goes on for hours without result.

    Does this have anything to do with yesterday's outage?

    Thanks.



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    Tijs Van de Moortel
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  • 5.  RE: Re: Trimble Connect stuck on "conversion in progress"

    Posted 03-30-2023 07:15

    It seems to be fixed and working now.



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    Shadaab Sayyed
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  • 6.  RE: Re: Trimble Connect stuck on "conversion in progress"

    Posted 03-31-2023 06:58

    Im still haveing this problem today. Startet yesterday. 

    It still works for you? 



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    Sigurd Østmoe
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