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Revit 2018 problem with Connect App & Addin

  • 1.  Revit 2018 problem with Connect App & Addin

    Posted 01-24-2018 08:55

    We are finding that revit parameters do not transfer to Trimble Connect using the revit addin in Revit 2018.2 Models. Either standalone model files and central models hosted on Revit Server fail.

    When we create test models for uploading using Trimble Desktop App instead, we get the following error:

     

     

    And nothing comes out of it.

     

    Are we missing anything?

     

    Any help welcome!

     

    Revit build 18.2.0.51 20170927_1515(x64)

    Tested on W10 and W7 64 bit boxes.



  • 2.  Re: Revit 2018 problem with Connect App & Addin

    Posted 01-24-2018 10:53

    Hello Natalia,

     

    Thanks for posting on our Trimble Community site.  Please submit a ticket to our support group by e-mailing connect-support@trimble.com 

     

    Please provide the following information in the e-mail:

    • User e-mail address
    • Project name
    • File name
    • File location within the project