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BCF live connect Solibri -> Trimble connect  , pictures of the issue not add. to trimble connect. info get lost . sombody have a solution for this ?

  • 1.  BCF live connect Solibri -> Trimble connect  , pictures of the issue not add. to trimble connect. info get lost . sombody have a solution for this ?

    Posted 11-27-2020 03:17

    Bij Solibri live connect worden de foto's (camera beeld) niet mee overgenomen naar de server trimble connect ? 

    Weten jullie wat hier mis gaat ? 



  • 2.  Re: BCF live connect Solibri -> Trimble connect  , pictures of the issue not add. to trimble connect. info get lost . sombody have a solution for this ?

    Posted 11-29-2020 12:31

    Hello!

    I also have this problem and it is caused by Trimble, not Solibri. I have no solution for this. Trimble, please solve this and also solve the problem with bcf export from Trimble - not all ToDo's are exporting. 



  • 3.  Re: BCF live connect Solibri -> Trimble connect  , pictures of the issue not add. to trimble connect. info get lost . sombody have a solution for this ?

    Posted 11-30-2020 07:18

    Hi Janis, 

    Can you confirm when the last time you tried exporting multiple ToDos as BCF? 

    Also, if the issue is still present can you provide your your login ID or email address to our Support team - connect-support@trimble.com so they can investigate the issue further and get back?

     

    Thanks, 

    Laura Cook



  • 4.  Re: BCF live connect Solibri -> Trimble connect  , pictures of the issue not add. to trimble connect. info get lost . sombody have a solution for this ?

    Posted 11-30-2020 07:16

    Hi Carl, 

     

    There could be a compatibility issue with the import of BCFs to Trimble Connect (Connect supports BCF 2.0 or earlier to import). 

    Are the images that are not being imported attachments to the BCF or inside a comment?

     

    More information on import/export of ToDos and BCFs can be found here: https://drive.google.com/file/d/15_lzHXRMeqmo0GHLNyaoHjImSzfKr1Nk/view?usp=sharing

     

     

    Thanks, 

    Laura Cook