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Trimble Connect does not load models created with SketchUp 2021.1

  • 1.  Trimble Connect does not load models created with SketchUp 2021.1

    Posted 16 days ago
    There has been an update of SketchUp 2021.
    Created models with this version do not load in the 3D Viewer.
    When will there be an update?

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    Trial Tester
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  • 2.  RE: Trimble Connect does not load models created with SketchUp 2021.1

    Posted 10 days ago
    I have the same issue

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    Jack de Moel
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  • 3.  RE: Trimble Connect does not load models created with SketchUp 2021.1

    Posted 23 hours ago
    Hi,

    The Connect cloud service file processing system has been updated recently. The SKP 2021.1 support was added in the update so the issue should now be resolved.

    In case some SketchUp 2021.1 files have previously failed processing, they need to be reuploaded to be reprocessed - any new files uploaded should be fine.

    Best regards,
    Jari





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    Jari Juntunen
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