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File uploader - failed to get region information

  • 1.  File uploader - failed to get region information

    Posted 06-14-2021 09:42
    I would like to export my Revit model to a Trimble Connect project. The add-in is installed. However, when I use the file uplader a message pop up: "failed to get region information". Does anyone know what this is and how to fix it?

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    Ferdi Verbeek
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  • 2.  RE: File uploader - failed to get region information

    Posted 06-24-2021 05:54
    Hi Ferdi,
    Could you please check if you have followed the steps mentioned in our documentation
    If you are facing problems even after that , could you please share the file and project details with our Support team (connect-support@trimble.com).



    Regards



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    Darshan Rajaram Kamat
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