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Trimble Connect does not load models created with SketchUp 2021.1

  • 1.  Trimble Connect does not load models created with SketchUp 2021.1

    Posted 06-08-2021 14:26
    There has been an update of SketchUp 2021.
    Created models with this version do not load in the 3D Viewer.
    When will there be an update?

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    Trial Tester
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  • 2.  RE: Trimble Connect does not load models created with SketchUp 2021.1

    Posted 06-14-2021 11:45
    I have the same issue

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    Jack de Moel
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  • 3.  RE: Trimble Connect does not load models created with SketchUp 2021.1

    Posted 06-24-2021 06:12
    Hi,

    The Connect cloud service file processing system has been updated recently. The SKP 2021.1 support was added in the update so the issue should now be resolved.

    In case some SketchUp 2021.1 files have previously failed processing, they need to be reuploaded to be reprocessed - any new files uploaded should be fine.

    Best regards,
    Jari





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    Jari Juntunen
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