Trimble Connect User Forum

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Yes its down for Texas users

------------------------------
Ruben Flores
------------------------------

Original Message:
Sent: 06-30-2021 11:51
From: Choice Sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Hi Choice/Ruben,
Apologies for the inconvenience caused.  The connection is back now. We are monitoring the situation and taking necessary measures to ensure its up and running for users and integrators.

Regards

------------------------------
Darshan Rajaram Kamat
------------------------------

Original Message:
Sent: 06-30-2021 12:16
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Yes its down for Texas users

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 11:51
From: Choice Sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Might want to get back to monitoring the situation, we are still having troubles this morning.

------------------------------
Ruben Flores
------------------------------

Original Message:
Sent: 06-30-2021 19:47
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Choice/Ruben,
Apologies for the inconvenience caused.  The connection is back now. We are monitoring the situation and taking necessary measures to ensure its up and running for users and integrators.

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 06-30-2021 12:16
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Yes its down for Texas users

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 11:51
From: Choice Sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Hi Ruben/ Choice,
Apologies for the trouble. We have seen an unexpected load on Connect during the past couple of days. We will be taking necessary steps during this weekend to prevent impact on users due to such load. There will be a downtime this Sunday for corrective measures. We have posted the same in an announcement banner (visible in the Browser and Mobile apps) . 

Regards

------------------------------
Darshan Rajaram Kamat
------------------------------

Original Message:
Sent: 07-01-2021 06:52
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Might want to get back to monitoring the situation, we are still having troubles this morning.

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 19:47
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Choice/Ruben,
Apologies for the inconvenience caused.  The connection is back now. We are monitoring the situation and taking necessary measures to ensure its up and running for users and integrators.

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 06-30-2021 12:16
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Yes its down for Texas users

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 11:51
From: Choice Sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Hi,

Is there a similar downtime this week as well? We've been experiencing failures in loading the online model viewer & we need it to work for our projects.
Thank you

------------------------------
Shadaab Sayyed
------------------------------

Original Message:
Sent: 07-08-2021 06:22
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Ruben/ Choice,
Apologies for the trouble. We have seen an unexpected load on Connect during the past couple of days. We will be taking necessary steps during this weekend to prevent impact on users due to such load. There will be a downtime this Sunday for corrective measures. We have posted the same in an announcement banner (visible in the Browser and Mobile apps) . 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 07-01-2021 06:52
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Might want to get back to monitoring the situation, we are still having troubles this morning.

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 19:47
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Choice/Ruben,
Apologies for the inconvenience caused.  The connection is back now. We are monitoring the situation and taking necessary measures to ensure its up and running for users and integrators.

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 06-30-2021 12:16
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Yes its down for Texas users

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 11:51
From: Choice Sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Hi Shaadab,
Are you seeing this issue only in the Connect's Online model viewer ? If so , could you please share the URL from the web browser so that we can check. 

Regards

------------------------------
Darshan Rajaram Kamat
------------------------------

Original Message:
Sent: 09-30-2022 01:24
From: Shadaab Sayyed
Subject: Trimble Connect Web and App Server Down

Hi,

Is there a similar downtime this week as well? We've been experiencing failures in loading the online model viewer & we need it to work for our projects.
Thank you

------------------------------
Shadaab Sayyed

Original Message:
Sent: 07-08-2021 06:22
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Ruben/ Choice,
Apologies for the trouble. We have seen an unexpected load on Connect during the past couple of days. We will be taking necessary steps during this weekend to prevent impact on users due to such load. There will be a downtime this Sunday for corrective measures. We have posted the same in an announcement banner (visible in the Browser and Mobile apps) . 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 07-01-2021 06:52
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Might want to get back to monitoring the situation, we are still having troubles this morning.

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 19:47
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Choice/Ruben,
Apologies for the inconvenience caused.  The connection is back now. We are monitoring the situation and taking necessary measures to ensure its up and running for users and integrators.

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 06-30-2021 12:16
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Yes its down for Texas users

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 11:51
From: Choice Sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Hello,

We have same problème, serveur europe

------------------------------
Vincent Dausset
------------------------------

Original Message:
Sent: 09-30-2022 01:51
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Shaadab,
Are you seeing this issue only in the Connect's Online model viewer ? If so , could you please share the URL from the web browser so that we can check. 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 09-30-2022 01:24
From: Shadaab Sayyed
Subject: Trimble Connect Web and App Server Down

Hi,

Is there a similar downtime this week as well? We've been experiencing failures in loading the online model viewer & we need it to work for our projects.
Thank you

------------------------------
Shadaab Sayyed

Original Message:
Sent: 07-08-2021 06:22
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Ruben/ Choice,
Apologies for the trouble. We have seen an unexpected load on Connect during the past couple of days. We will be taking necessary steps during this weekend to prevent impact on users due to such load. There will be a downtime this Sunday for corrective measures. We have posted the same in an announcement banner (visible in the Browser and Mobile apps) . 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 07-01-2021 06:52
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Might want to get back to monitoring the situation, we are still having troubles this morning.

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 19:47
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Choice/Ruben,
Apologies for the inconvenience caused.  The connection is back now. We are monitoring the situation and taking necessary measures to ensure its up and running for users and integrators.

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 06-30-2021 12:16
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Yes its down for Texas users

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 11:51
From: Choice Sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

I'm also unable to load models on the TC online model viewer.   I get following error message when trying to load any model:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

I'm happy to share a URL privately, if you could approve my contact request.

------------------------------
Mark Pawlaczyk
------------------------------

Original Message:
Sent: 09-30-2022 01:51
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Shaadab,
Are you seeing this issue only in the Connect's Online model viewer ? If so , could you please share the URL from the web browser so that we can check. 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 09-30-2022 01:24
From: Shadaab Sayyed
Subject: Trimble Connect Web and App Server Down

Hi,

Is there a similar downtime this week as well? We've been experiencing failures in loading the online model viewer & we need it to work for our projects.
Thank you

------------------------------
Shadaab Sayyed

Original Message:
Sent: 07-08-2021 06:22
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Ruben/ Choice,
Apologies for the trouble. We have seen an unexpected load on Connect during the past couple of days. We will be taking necessary steps during this weekend to prevent impact on users due to such load. There will be a downtime this Sunday for corrective measures. We have posted the same in an announcement banner (visible in the Browser and Mobile apps) . 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 07-01-2021 06:52
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Might want to get back to monitoring the situation, we are still having troubles this morning.

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 19:47
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Choice/Ruben,
Apologies for the inconvenience caused.  The connection is back now. We are monitoring the situation and taking necessary measures to ensure its up and running for users and integrators.

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 06-30-2021 12:16
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Yes its down for Texas users

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 11:51
From: Choice Sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Hi @Mark Pawlaczyk
Could you please share these with our Support team (connect-support@trimble.com) 
1. URL 
2. Screenshot of the error 
3. HAR file from Developer tools of the Browser (Steps available here) 

These will help us investigate.

Regards
​​

------------------------------
Darshan Rajaram Kamat
------------------------------

Original Message:
Sent: 09-30-2022 03:39
From: Mark Pawlaczyk
Subject: Trimble Connect Web and App Server Down

I'm also unable to load models on the TC online model viewer.   I get following error message when trying to load any model:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

I'm happy to share a URL privately, if you could approve my contact request.

------------------------------
Mark Pawlaczyk

Original Message:
Sent: 09-30-2022 01:51
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Shaadab,
Are you seeing this issue only in the Connect's Online model viewer ? If so , could you please share the URL from the web browser so that we can check. 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 09-30-2022 01:24
From: Shadaab Sayyed
Subject: Trimble Connect Web and App Server Down

Hi,

Is there a similar downtime this week as well? We've been experiencing failures in loading the online model viewer & we need it to work for our projects.
Thank you

------------------------------
Shadaab Sayyed

Original Message:
Sent: 07-08-2021 06:22
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Ruben/ Choice,
Apologies for the trouble. We have seen an unexpected load on Connect during the past couple of days. We will be taking necessary steps during this weekend to prevent impact on users due to such load. There will be a downtime this Sunday for corrective measures. We have posted the same in an announcement banner (visible in the Browser and Mobile apps) . 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 07-01-2021 06:52
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Might want to get back to monitoring the situation, we are still having troubles this morning.

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 19:47
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Choice/Ruben,
Apologies for the inconvenience caused.  The connection is back now. We are monitoring the situation and taking necessary measures to ensure its up and running for users and integrators.

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 06-30-2021 12:16
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Yes its down for Texas users

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 11:51
From: Choice Sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Connect browser is still down.  Monday morning, East coast US. 5am

https://web.connect.trimble.com/?code=us_69febe2b00d1489abcdc925bdd716b7e

Nothing shows up, after logging in.  Blank page.


Kevin

------------------------------
Suwanee Trimble
------------------------------

Original Message:
Sent: 09-30-2022 01:51
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Shaadab,
Are you seeing this issue only in the Connect's Online model viewer ? If so , could you please share the URL from the web browser so that we can check. 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 09-30-2022 01:24
From: Shadaab Sayyed
Subject: Trimble Connect Web and App Server Down

Hi,

Is there a similar downtime this week as well? We've been experiencing failures in loading the online model viewer & we need it to work for our projects.
Thank you

------------------------------
Shadaab Sayyed

Original Message:
Sent: 07-08-2021 06:22
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Ruben/ Choice,
Apologies for the trouble. We have seen an unexpected load on Connect during the past couple of days. We will be taking necessary steps during this weekend to prevent impact on users due to such load. There will be a downtime this Sunday for corrective measures. We have posted the same in an announcement banner (visible in the Browser and Mobile apps) . 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 07-01-2021 06:52
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Might want to get back to monitoring the situation, we are still having troubles this morning.

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 19:47
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Choice/Ruben,
Apologies for the inconvenience caused.  The connection is back now. We are monitoring the situation and taking necessary measures to ensure its up and running for users and integrators.

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 06-30-2021 12:16
From: Ruben Flores
Subject: Trimble Connect Web and App Server Down

Yes its down for Texas users

------------------------------
Ruben Flores

Original Message:
Sent: 06-30-2021 11:51
From: Choice Sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Yup, same here.  Started yesterday and still can not access it today.

------------------------------
James Caughman
------------------------------

Original Message:
Sent: 06-30-2021 11:51
From: choice sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Hi James,
Connect for Browser is up and working fine.

On 30-Nov-2022 , we had pushed a permanent fix for the blank screen issue which some of our users had faced in Oct 2022. We had requested through announcements to do a hard refresh (Ctrl + F5 - Chrome / Firefox / Edge browsers) one last time.  If it was done, there should be no issue. If it wasn't done , could you please do it. 

There have been no other changes pushed in last 3 days. 

Regards

------------------------------
Darshan Rajaram Kamat
------------------------------

Original Message:
Sent: 12-02-2022 12:43
From: James Caughman
Subject: Trimble Connect Web and App Server Down

Yup, same here.  Started yesterday and still can not access it today.

------------------------------
James Caughman

Original Message:
Sent: 06-30-2021 11:51
From: choice sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Trimble Connect doesn't seems to be working, can we have an ETA as to when it'll be up again?

------------------------------
Shadaab Sayyed
------------------------------

Original Message:
Sent: 12-06-2022 07:30
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi James,
Connect for Browser is up and working fine.

On 30-Nov-2022 , we had pushed a permanent fix for the blank screen issue which some of our users had faced in Oct 2022. We had requested through announcements to do a hard refresh (Ctrl + F5 - Chrome / Firefox / Edge browsers) one last time.  If it was done, there should be no issue. If it wasn't done , could you please do it. 

There have been no other changes pushed in last 3 days. 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 12-02-2022 12:43
From: James Caughman
Subject: Trimble Connect Web and App Server Down

Yup, same here.  Started yesterday and still can not access it today.

------------------------------
James Caughman

Original Message:
Sent: 06-30-2021 11:51
From: choice sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Hi Shadab,
It seems there was some issue on our server side sometime back . But it is resolved now.  Connect is working now. 



Regards

------------------------------
Darshan Rajaram Kamat
------------------------------

Original Message:
Sent: 12-08-2022 02:16
From: Shadaab Sayyed
Subject: Trimble Connect Web and App Server Down

Trimble Connect doesn't seems to be working, can we have an ETA as to when it'll be up again?

------------------------------
Shadaab Sayyed

Original Message:
Sent: 12-06-2022 07:30
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi James,
Connect for Browser is up and working fine.

On 30-Nov-2022 , we had pushed a permanent fix for the blank screen issue which some of our users had faced in Oct 2022. We had requested through announcements to do a hard refresh (Ctrl + F5 - Chrome / Firefox / Edge browsers) one last time.  If it was done, there should be no issue. If it wasn't done , could you please do it. 

There have been no other changes pushed in last 3 days. 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 12-02-2022 12:43
From: James Caughman
Subject: Trimble Connect Web and App Server Down

Yup, same here.  Started yesterday and still can not access it today.

------------------------------
James Caughman

Original Message:
Sent: 06-30-2021 11:51
From: choice sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Trimble Connect still does not seem to be working. After attempting to sign in on the homepage, the webpage becomes frozen on a blank screen (see attached). Is the application still down/ is there anyway to troubleshoot this problem ?

------------------------------
jack ridder
------------------------------

Original Message:
Sent: 12-08-2022 04:16
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Shadab,
It seems there was some issue on our server side sometime back . But it is resolved now.  Connect is working now. 



Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 12-08-2022 02:16
From: Shadaab Sayyed
Subject: Trimble Connect Web and App Server Down

Trimble Connect doesn't seems to be working, can we have an ETA as to when it'll be up again?

------------------------------
Shadaab Sayyed

Original Message:
Sent: 12-06-2022 07:30
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi James,
Connect for Browser is up and working fine.

On 30-Nov-2022 , we had pushed a permanent fix for the blank screen issue which some of our users had faced in Oct 2022. We had requested through announcements to do a hard refresh (Ctrl + F5 - Chrome / Firefox / Edge browsers) one last time.  If it was done, there should be no issue. If it wasn't done , could you please do it. 

There have been no other changes pushed in last 3 days. 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 12-02-2022 12:43
From: James Caughman
Subject: Trimble Connect Web and App Server Down

Yup, same here.  Started yesterday and still can not access it today.

------------------------------
James Caughman

Original Message:
Sent: 06-30-2021 11:51
From: choice sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Hi Jack, Can you hard refreshing the page and see if that works?

------------------------------
Laura Cook
------------------------------

Original Message:
Sent: 12-12-2022 12:33
From: jack ridder
Subject: Trimble Connect Web and App Server Down

Trimble Connect still does not seem to be working. After attempting to sign in on the homepage, the webpage becomes frozen on a blank screen (see attached). Is the application still down/ is there anyway to troubleshoot this problem

?

------------------------------
jack ridder

Original Message:
Sent: 12-08-2022 04:16
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Shadab,
It seems there was some issue on our server side sometime back . But it is resolved now.  Connect is working now. 



Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 12-08-2022 02:16
From: Shadaab Sayyed
Subject: Trimble Connect Web and App Server Down

Trimble Connect doesn't seems to be working, can we have an ETA as to when it'll be up again?

------------------------------
Shadaab Sayyed

Original Message:
Sent: 12-06-2022 07:30
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi James,
Connect for Browser is up and working fine.

On 30-Nov-2022 , we had pushed a permanent fix for the blank screen issue which some of our users had faced in Oct 2022. We had requested through announcements to do a hard refresh (Ctrl + F5 - Chrome / Firefox / Edge browsers) one last time.  If it was done, there should be no issue. If it wasn't done , could you please do it. 

There have been no other changes pushed in last 3 days. 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 12-02-2022 12:43
From: James Caughman
Subject: Trimble Connect Web and App Server Down

Yup, same here.  Started yesterday and still can not access it today.

------------------------------
James Caughman

Original Message:
Sent: 06-30-2021 11:51
From: choice sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

Looks like that worked, thank you!

------------------------------
jack ridder
------------------------------

Original Message:
Sent: 12-12-2022 13:59
From: Laura Cook
Subject: Trimble Connect Web and App Server Down

Hi Jack, Can you hard refreshing the page and see if that works?

------------------------------
Laura Cook

Original Message:
Sent: 12-12-2022 12:33
From: jack ridder
Subject: Trimble Connect Web and App Server Down

Trimble Connect still does not seem to be working. After attempting to sign in on the homepage, the webpage becomes frozen on a blank screen (see attached). Is the application still down/ is there anyway to troubleshoot this problem

?

------------------------------
jack ridder

Original Message:
Sent: 12-08-2022 04:16
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi Shadab,
It seems there was some issue on our server side sometime back . But it is resolved now.  Connect is working now. 



Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 12-08-2022 02:16
From: Shadaab Sayyed
Subject: Trimble Connect Web and App Server Down

Trimble Connect doesn't seems to be working, can we have an ETA as to when it'll be up again?

------------------------------
Shadaab Sayyed

Original Message:
Sent: 12-06-2022 07:30
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi James,
Connect for Browser is up and working fine.

On 30-Nov-2022 , we had pushed a permanent fix for the blank screen issue which some of our users had faced in Oct 2022. We had requested through announcements to do a hard refresh (Ctrl + F5 - Chrome / Firefox / Edge browsers) one last time.  If it was done, there should be no issue. If it wasn't done , could you please do it. 

There have been no other changes pushed in last 3 days. 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 12-02-2022 12:43
From: James Caughman
Subject: Trimble Connect Web and App Server Down

Yup, same here.  Started yesterday and still can not access it today.

------------------------------
James Caughman

Original Message:
Sent: 06-30-2021 11:51
From: choice sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

------------------------------
Choice Sterling
------------------------------

i have also faced same issue but now its working fine get-vidmate.com instasave.onl

------------------------------
jose sally
------------------------------

Original Message:
Sent: 12-06-2022 07:30
From: Darshan Rajaram Kamat
Subject: Trimble Connect Web and App Server Down

Hi James,
Connect for Browser is up and working fine.

On 30-Nov-2022 , we had pushed a permanent fix for the blank screen issue which some of our users had faced in Oct 2022. We had requested through announcements to do a hard refresh (Ctrl + F5 - Chrome / Firefox / Edge browsers) one last time.  If it was done, there should be no issue. If it wasn't done , could you please do it. 

There have been no other changes pushed in last 3 days. 

Regards

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Darshan Rajaram Kamat

Original Message:
Sent: 12-02-2022 12:43
From: James Caughman
Subject: Trimble Connect Web and App Server Down

Yup, same here.  Started yesterday and still can not access it today.

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James Caughman

Original Message:
Sent: 06-30-2021 11:51
From: choice sterling
Subject: Trimble Connect Web and App Server Down

Is anyone else having issues with Trimble Connect?  We started having connection issues yesterday but today is a complete failure.

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Choice Sterling
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