• Visualizer button missing.

    Hello,   why the Visualizer button is not visible in TC desktop? TC is up-to-date,   v1.9.3.193
    Marcin Staszczyk
    created by Marcin Staszczyk
  • Cannot Access Trimble Connect Web

    Hi,   I'm trying to access a project shared by somebody else on the web interface but instead of viewing the web interface I access the page to download trimble.   I already have trimble on my computer. &#...
    marc-antoine lemay
    last modified by marc-antoine lemay
  • Tablet Trimble connect mobile app

    Hi, I would like to ask you wich model of Tablet do you have and Trimble Connect work good and smoothly on the big projects. (for example big residential buildings). I have problems with loading pdf. drawings. It...
    Michal Steinhubel
    last modified by Michal Steinhubel
  • i can not sign in to my trimble sketchup account

    I try to open my sketchup application in my laptop. and its directed me to sign in to my trimble sketchup account. I have been try it more than 5th times and Its still cannot work.   Thankyou-
    brenda
    created by brenda
  • je dois changer mon adrese email

    mon adresse email ne sera bientôt plus valide comment la changer ?
    Eric Meuwly
    created by Eric Meuwly
  • How to cancel account?

    I just signed up for a free trial.  It is not what I was looking for.  I don't see link to cancel.  Please advise
    Lucille
    created by Lucille
  • Can not open .ifc files to view in Trimble Connect

    I am using Trimble Connect Version 1.9.3.193   I am now using Trimble connect (signed in and registered) following the use of Tekla Bimsight to view the models for our project.   Our subcontractors send t...
    Garvan Low
    last modified by Garvan Low
  • Daily Digest notes Added

    Hello,   i would show you a problem with  daily digest about the notes.   In the picture join you could see the title is write 2 times. Somme french caractère are not write correctly in...
    julien merlet
    created by julien merlet
  • cant see navigation

    I can't see the navigation icons for rotating the model
    David Morrison
    created by David Morrison
  • Stop opening on Windows startup

    Trimble connect opens every time I start Windows. I can't see Trimble in the list of startup processes in task manager, nor is there an option to disable this in the program. How can I stop Trimble Connect from openin...
    Clayton Taylor
    created by Clayton Taylor
  • 3D Rotate Mode behaviour

    The Rotate Mode of the camera in the 3D WebBrowser is behaving differently wether a section is active or not.   Without a section : it behaves as expected with a rotation around the selected point With a sectio...
    Leo Kichenin
    created by Leo Kichenin
  • Team import from excel no longer working since V2020 update

    In team we used to upload a default user database that was in excel format. This would populate all of our users in their appropriate groups for the project. Since 2020 has come in this no longer works and were having...
    Matthew Hastwell
    last modified by Matthew Hastwell
  • Hi, I have received a .tbp file which contains tekla drawings which I want to view. I downloaded trimble connect and imported the .tbp file into the library. However its coming in at 0 bytes and when Itry to view its blank. Can someone please help? Many t

    Hi, I have received a .tbp file which contains tekla drawings which I want to view. I downloaded trimble connect and imported the .tbp file into the library. However its coming in at 0 bytes and when Itry to view its ...
    David Tuohy
    last modified by David Tuohy
  • What happened to views in TC Desktop?

    I have been working on a big collaboration-project for a while in TC Desktop. I have had lots of views and models. But today, to be able to access from my phone i chose to upload it to the cloud. That worked but now i...
    Magnus Mellander
    created by Magnus Mellander
  • google login broke password restrictions and now im locked out

    I can't log into my connect account in Business Center, because it says the password is invalid. I selected "log in with google" when creating the account. Which effectively matches the google password to trimbles. Ho...
    Aaron Jay Dearth
    last modified by Aaron Jay Dearth
  • Trimble Connect Clash Detection Not Work

    For Trimble Connect Web, I tested clash detection but it still processing I didn't get any clash result, see attached screenshot, hope someone can help me to solve this problem.  
    Andy Zhu
    last modified by Andy Zhu
  • .tbp file does not open (ifczip submodels do not load)

    I am migrating from BIMsight to Trimble connect and loaded in a .tbp model.   Then when I want to view the model all my elements/submodels do not load. See image. It are all ifczip files. Can someone please hel...
    Jeroen Potjer
    last modified by Jeroen Potjer
  • I want to know Trimble Connect for Windows is free for commercial or not?

    Dear Sir / Madam,   I want to know Trimble Connect for Windows is free for commercial or not?   Thanks and regards,   Wallace Mak
    Wallace Mak
    last modified by Wallace Mak
  • Restriction of user permission

    Hi there,    As a project administrator how do I set folder and files for a simple user to not able to download it? Can I prevent that any user download a file (e.g. IFC model)? Setting "Read-Only Access" i...
    Kristóf Szigeti
    created by Kristóf Szigeti
  • Clash detection not working?

    Hi, it's my first approach to TC and I have trouble conducting clash detection. I have loaded two ifc models and set clash settings, but then progress is looking like it's frozen on 0%. It just looks like it's not wor...
    Clash detection not working
    created by Clash detection not working