Original Message:
Sent: 08-28-2026 15:32
From: Skyler Shearer
Subject: Project permissions
That is how mine used to look. They look like this now.

I had assumed they had fixed everyone's account when they fixed mine. I think the forum on here is a good idea but have noticed if you have an issue they email you, which make sense as we are all dealing with a fair amount of data we don't really want to share, then the posts don't really seem to get a resolution. It would be nice if they could mark them solved in someway so that other people reading the post know there is a solution. For this one they probably could have posted something like "This feature should be functional on your account. If this feature isn't functional reach out to ____@trimble.com and we will get it working for you".
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Skyler Shearer
GPS manager
Ghilotti Construction Company
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Original Message:
Sent: 08-28-2026 14:59
From: Jason Smyth
Subject: Project permissions
Thank you, Skyler.
Sounds like I need Trimble to fix my account.
When I'm assigned as a Project Manager, I have the option to change myself to Project Viewer (which is useless). However, when I'm assigned as a Project Viewer, I don't have the drop-down option to change my role back to Project Manager.
Trimble, please fix my account!
Crazy idea: fix everyone's account or explain the reasoning behind why this functionality was taken away. This is creating an unnecessary headache for something that should be simple for an Account Admin to manage.
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Jason Smyth
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Original Message:
Sent: 08-28-2026 14:43
From: Skyler Shearer
Subject: Project permissions
They have to have the little down arrow next to them. Before they fixed my account they were missing.

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Skyler Shearer
GPS manager
Ghilotti Construction Company
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Original Message:
Sent: 08-28-2026 13:52
From: Jason Smyth
Subject: Project permissions
Waking this one back up.
I have a team member on vacation, and I'm currently listed as a Project Viewer on a project he created, which means I can't push files.
Our normal workflow is to make all team members Project Managers, but occasionally this gets missed. The fact that I can't make myself a Project Manager is mind-boggling.
I'm the Account Admin. What's the point of assigning admin permissions if I can't control what's happening at the project level?
This is becoming a real issue, especially when someone is out of the office and I need to keep projects moving.
Can someone please explain how an Account Admin is supposed to handle this situation?
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Jason Smyth
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Original Message:
Sent: 06-19-2026 16:18
From: Madhavan B
Subject: Project permissions
Hello Jason,
We've reached out to you via the email regarding this issue.
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Madhavan B
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Original Message:
Sent: 06-19-2026 15:57
From: Jason Smyth
Subject: Project permissions
This needs to be addressed. I'm going through my account making sure my team members are added to my sites. Since they can't do it on their own, even though they have admin permissions! I'm now getting this error.
I'm on vacation next week, and the fact that this functionality was taken away makes zero sense. Not getting these vibes from WorksManager!
https://www.bing.com/videos/riverview/relatedvideo?q=worksmanager+viedo&&mid=40A9865C479F6CDFF22240A9865C479F6CDFF222&churl=https%3a%2f%2fwww.youtube.com%2fchannel%2fUCbXH1WcSsjURhMx2cMfnS6A&mmscn=mtsc&aps=38&FORM=VRDGAR
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Jason Smyth
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Original Message:
Sent: 06-15-2026 12:36
From: Madhavan B
Subject: Project permissions
Hello Skyler,
We've reached out to you via the email regarding this issue.
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Madhavan B
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Original Message:
Sent: 06-15-2026 09:36
From: Skyler Shearer
Subject: Project permissions
I'm curious if there has been any progress on this. This continues to be a bit of a friction point for us. The original estimate was 2-3 months and that way given back in January.
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Skyler Shearer
GPS manager
Ghilotti Construction Company
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