WorksManager

 View Only
Expand all | Collapse all

Publish to Devices Pending Message

  • 1.  Publish to Devices Pending Message

    Posted 02-21-2023 17:35

    Hello, I have published a design and it shows an message as follows:

    "Oops: There is a delay sending your design to the devices. Hang on....

    Design conversion complete. Publish to devices pending."

    Anyone else published in the past couple of hours?

    Thanks, Tom

    @vijay-raghunathan



    ------------------------------
    Thomas Mauriello
    ------------------------------


  • 2.  RE: Publish to Devices Pending Message

    Posted 02-21-2023 18:12

    Problem resolved itself.



    ------------------------------
    Thomas Mauriello
    ------------------------------



  • 3.  RE: Publish to Devices Pending Message

    Posted 02-21-2023 22:41

    There is a technical issue that causes a delay in 'publishing designs to devices' at specific scenarios especially in peak hours. The team is working to fix it. Regret inconvenience. 

    The warning message pops up when the system observes there is a delay. After the delay, once the published designs become available for devices to sync, the warning message goes off by itself. 



    ------------------------------
    Vijay Raghunathan
    ------------------------------



  • 4.  RE: Publish to Devices Pending Message

    Posted 03-13-2023 07:10

    I have a workflow for bypassing this if the design publish is really time sensitive, it's a little convoluted so let me know if you'd like me to explain it, as Vijay says most of the time I'll sort itself out given enough time.



    ------------------------------
    Matthew Pitt
    ------------------------------