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Trimble Connect Worksmanager Sync User Failure

  • 1.  Trimble Connect Worksmanager Sync User Failure

    Posted 07-24-2026 08:58

    Hello, 

    my workflow typically consists of creating a job in Trimble Connect and then syncing it through the worksmanager extention. Lately, I have been receiving an error saying Failed to Add Users. So now I have to go and add all of the users in worksmanager as well. Has anybody had this issue lately? 

    User Added Failure


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    Sincerely,
    Alejandro Banuelos
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  • 2.  RE: Trimble Connect Worksmanager Sync User Failure

    Posted 07-27-2026 17:13
    Edited by Abitha Lakshmi 07-27-2026 17:13

    Hi Alejandro,

    Sorry to hear you're experiencing this issue. Could you please reach out to your dealer and ask them to raise a support ticket with the WorksManager team? Once we receive the ticket, we'll investigate the issue to identify the cause.



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    Abitha Lakshmi
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