AnsweredAssumed Answered

3D Viewer on Mobile Devices

Question asked by Erin Sandall on Mar 5, 2020
Latest reply on Mar 9, 2020 by Erin Sandall

I have downloaded the Trimble Connect App (Version 2.10.1) on my Apple 11 Pro Max and also Ipad (6th Generation).  When I go the Views tab, I can see all the views as options to choose, but when I select them they are different than what the actual view is that I see on my desktop version of Trimble Connect or the 3D Viewer throme Chrome on my desktop.  In the view I have hidden objects and they are color coded from a Tekla EPM Lot # Colorize function.


I have tried to just run the viewer on Apple's Safari as well.  When I go that route,  I can again see what looks to be the correct view on the view tab and the preview, but I get errors on getting the views to load.  


I would like to be able to see the same views on iPhone and iPads instead of needing a desktop.  Does anyone know how to fix this?