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Trimble Ranger 3L (TSC3) Not taking a Charge: Battery Communications Failure

Question asked by Matt Silvers on Mar 23, 2020
Latest reply on Mar 24, 2020 by James McWha

I have a Ranger 3L (TSC3) that will not charge.  I replaced the battery with a new one and also a new power adapter.  The tsc3 comes up with the following error message: Battery Warning: Battery Communications Failure. Battery may not be installed properly or is malfunctioning.  The Trimble is fairly new.  Any ideas what might be causing this?