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Team import from excel no longer working since V2020 update

Question asked by Matthew Hastwell on Mar 30, 2020
Latest reply on Apr 7, 2020 by Darshan Rajaram Kamat

In team we used to upload a default user database that was in excel format. This would populate all of our users in their appropriate groups for the project. Since 2020 has come in this no longer works and were having to waste a lot of time typing all the project user groups and then invite the members one by one. Why has this suddenly stopped working/ changed. I assume there's another way to do it possible in templates but I can't figure it out.