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Avoid assimilation progress error when using Sketchup

Question asked by Josh Richau on Apr 23, 2020


I am trying to import a very basic Sketchup model into Trimble Connect (using the sketchup web version that opens right from the Trimble Connect web interface). Once I create the model the assimilation progress area seems to want me to "Convert skp file" - when I press that I eventually get an error: Error processing data for Viewer. Please contact support which led me to this forum.


My basic goal is to get a model to display in sitevision - but these models say they are not ready when I try to load them.


So my question is - are there restrictions or requirements for these sketchup models to make them work in both Trimble Connect and then Sitevision?