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Why does my Plan View keep losing viewable data?

Question asked by Peter Hamilton on Jun 16, 2020
Latest reply on Jul 23, 2020 by Steven Witte

I keep losing my Plan View when I import CAD files. I generally work with the Gridlines turned-on, when this happens I lose my Gridlines, even though it show as "on", the Scale bar disappears and no data is visible in Plan View. It doesn't happen with all CAD files; it seems to happen randomly with larger files. The 3D View works fine when this happens, I have tried closing and reloading a Plan View and closing TBC and reopening, the only thing that seems to work is if I delete the file I brought in and open and close TBC several times until the Plan View returns.