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Trimble connect collaboration issue

Question asked by Anson Lee on Jul 21, 2020

Hi everyone, i am new in Trimble connect and i am currently working in an MEP contractor company. As my company has purchased two hololens to see whether we could facilitate our works using the collaboration function. We found that, if we use the company's wifi to connect to the hololens, we could not create a room in trimble connect and it shown the error ' the collaboration is disrupted' . Is there any suggestion for me to deal with the issue? Thanks a lot and hope everyone stay healthy.