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S9 suddenly froze and disconnected. Possible corruption of file.

Question asked by Jody Savage on Sep 22, 2020
Latest reply on Oct 15, 2020 by James McWha

I was using my S9 and TSC7 to do some basic monitoring which included shooting retro targets. During the monitoring, the instrument would not respond to me turning the screws on the side to aim it. The controller then  popped up with a box saying that it had disconnected and was trying to reconnect. I waited for a few minutes to then realize the controller had frozen. I turned off the instrument to check the battery and it was still full. I took the battery out and put it back in and continued. When later processing this data, it hasn't given me the data. Instead it seems to have duplicated the base data we use of the retro targets. I haven't changed anything since last doing this monitoring on Friday and this is the only factor I can think of that could cause this data to not work. If anyone knows how to restore the data or why the instrument suddenly disconnected that would be very helpful.

Many thanks,