AnsweredAssumed Answered

Precise Orbit download fail in TBC

Question asked by Marianne Okal on Oct 16, 2020
Latest reply on Oct 21, 2020 by Marianne Okal

In trying to download precise orbits using the "Internet Download" tool in TBC, I get a message about an error occurring "while trying to log in to cddis.nasa.gov", stating I should check my username and password (see attached screenshot).

 

As of October 1st, 2020, CDDIS requires a username and password to download data from their site for any files > 50KB, so I'm guessing that this is where the error comes from. Is there an area within TBC to enter in a CDDIS username and password so I can proceed with the downloads?

 

Thanks!

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