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Trimble Connect stuck on "conversion in progress"

Question asked by Piotr Napiorkowski on Nov 13, 2020
Latest reply on Nov 16, 2020 by Piotr Napiorkowski

Trimble Connect is stuck on "conversion in progress". It happens on any device and any model. I understand this has happened in the past, as I can find some questions like this being asked before. When will the conversion service be up again?

Trimble Connector works fine, uploading models works fine, the Trimble Connect Web app works fine, only the 3D viewer does not allow to view the model due to the conversion.