I am having great difficulty installing Trimble Positions Desktop Add-In on my new computer. Everything worked just fine on my old computer. I was using TP Desktop Add-In version 10.3.0.2 with the ArcPad 10.2 Extension. I have downloaded and installed a newer version of TP for desktop (10.4.0.1). At first, I kept getting an Error saying, "Failed to connect to Office Database," whenever I opened ArcMap. I went through the steps in the Desktop Configuration tool to create a new database and tested the connection. Still got the error. After trying several times to configure the database, I uninstalled and reinstalled. Same problem. I then went to my old computer and copied the old Jet database over to my new computer. When I went to the Desktop Config tool, it immediately recognized the database and indicated a good connection. I was able to check out data and collect data, however, I could not check it in. I am out of ideas. I have tried to contact my Trimble dealer, but they are not returning my calls.
Here is the info from my PositionsDesktopAddIn log file. I've highlighted the errors in red.
2016-03-30 12:07:38,875  INFO Starting Trimble Positions Desktop add-in
2016-03-30 12:07:38,891  INFO Version: 10.4.0.1
2016-03-30 12:08:43,310  INFO Using datum transformation [NAD_1983_To_WGS_1984_5] for NAD_1983_StatePlane_Texas_South_Central_FIPS_4204_Feet
2016-03-30 12:09:11,828  INFO Successfully created new project [NewInstall].
2016-03-30 12:09:13,068  INFO Using datum transformation [NAD_1983_To_WGS_1984_5] for NAD_1983_StatePlane_Texas_South_Central_FIPS_4204_Feet
2016-03-30 12:10:19,690  INFO WS11867: Updated sytem base stations
2016-03-30 12:11:08,286  INFO WS11867: Updated sytem base stations
2016-03-30 12:15:48,509  INFO WS11867: Updated sytem base stations
2016-03-30 12:40:33,359  INFO Failed to make a backup copy of \\hq-data-01\userdata\agruber\Angela\9_GPS_Projects\SouthSide\DataForArcPad\ArcPad_NewInstall_2\NewInstall_mdb.axf
2016-03-30 12:40:33,375  INFO Checking-in file \\hq-data-01\userdata\agruber\Angela\9_GPS_Projects\SouthSide\DataForArcPad\ArcPad_NewInstall_2\NewInstall_mdb.axf
2016-03-30 12:40:33,391  ERROR Error while reading AXF files: Error HRESULT E_FAIL has been returned from a call to a COM component.
2016-03-30 12:57:35,634  INFO Failed to make a backup copy of \\hq-data-01\userdata\agruber\Angela\9_GPS_Projects\SouthSide\DataForArcPad\ArcPad_NewInstall_3\NewInstall_mdb.axf
2016-03-30 12:57:35,634  INFO Checking-in file \\hq-data-01\userdata\agruber\Angela\9_GPS_Projects\SouthSide\DataForArcPad\ArcPad_NewInstall_3\NewInstall_mdb.axf
2016-03-30 12:57:35,649  ERROR Error while reading AXF files: Error HRESULT E_FAIL has been returned from a call to a COM component.
2016-03-30 13:02:33,210  INFO Closing Trimble Positions Desktop add-in
Any help is appreciated,