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TSC3 measure control points go missing

Question asked by on Jan 19, 2017

I have a TSC3.   Have been using it with no issues for a few years.   in the last 2 projects, i've found that when i syn using office synchronizer, it manages to delete any measured control or base points i put in.   When i measure them, they show up in the data collector and are usable.   When i sync, they somehow manage to disappear.   I didn't notice this last time i went out and had to re calibrate then entire site.   Has anyone else had this issue?