I am new to Trimble Connect and when I downloaded a sketchup model then viewed it in connect it had no details or color. Just grey and white. Why is that?
Thank you for your question. A user can upload 2D and/or 3D files to Trimble Connect and view the model in the viewer once files have completed assimilation. For SketchUp file, user can click the "SketchUp" button on Trimble Connect web browser to open the file and view it in the "My SketchUp web viewer" as well.
More information about viewing model is available on this page - https://community.trimble.com/docs/DOC-9878-view-2d-files-and-3d-models
The SketchUp standard colours in the model should be transferred over to Trimble Connect just fine, however, Trimble Connect does not support details such as textures. For further enquiry, please contact us by email email@example.com and we will help troubleshooting on the issue.
Retrieving data ...