AnsweredAssumed Answered

Trimble Connect Sync and Desktop does not work on Windows 10 tablet

Question asked by Dian Dankers on Oct 17, 2017
Latest reply on Oct 19, 2017 by Dian Dankers

Dear Trimble Connect community,


I would like to work with theTrimble Connect Sync tool and/or Trimble Connect for desktop on my Windows 10 Panasonic tablet. I would like sync files from the cloud to the tablet. However if I open Trimble Connect Sync and try to sync my data the 'Sync now' button does not appear eventhough the files that are ready to sync are displayed. When I try syncing using the Trimble Connect for Desktop tool, the program indicates that there are files ready to sync. If I click on the download button it appears to start syncing and also seems to finish. However I am not able to find the files on my tablet afterwards. 
On my PC I dont have any problems with these tools. What could be the reason that the tools are not working on my tablet?