AnsweredAssumed Answered

I can't create a project with personal version

Question asked by Guest on Mar 27, 2018
Latest reply on Mar 27, 2018 by Fern Udomrasami

I'm trying to create a project. I went to Trimble Connect portal and signed in with my Google account. I saw that there were zero projects in my list. So I clicked on the "Create Project" button. At this point I was told:

Upgrade Account

Please upgrade your account to create more projects. If you have been assigned a license logout and login to use your license.

But I don't want to upgrade; I only need one project (this is allowed for a personal license as described here: Trimble Connect  ) Now I can't save my Sketchup file anywhere. I can't download it or export it to CAD format or save it anywhere else. I worked for an hour on this file and now I have to throw it away.


This whole thing sounds like a scam.