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This file is not enabled for viewer based on the project configuration. To Enable viewing capability please contact connect-support@trimble.com

Question asked by Jim Hagerman on Jun 11, 2018
Latest reply on Jun 11, 2018 by Fern Udomrasami

"This file is not enabled for viewer based on the project configuration. To Enable viewing capability please contact connect-support@trimble.com"

 

This is the message I'm receiving when trying to view my latest revisions to a model in Trimble Connect. I'm able to to view, edit, and save while in SketchUp but I  cannot load it into Trimble Connect. Therefore, I'm unable to view them on my viewer app for my phone. Any help would be appreciated. Thank you. 

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