Why a person I've shared my sketch Up model with can not open the model?
Try open the SketchUp model in Trimble Connect 3D viewer and follow this steps;
Note - Try download and re-upload SketchUp model back to Trimble Connect if the SketchUp model viewer is not available for viewing and share the model link once file viewer has been generated. Otherwise, user will not be able to view the model on their end.
Hope this could help and if user still not able to open and view the model, please capture screenshot and share the error message with us?
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