AnsweredAssumed Answered

Cannot access the 3D model suddenly

Question asked by Thomas Leong on Aug 10, 2018
Latest reply on Oct 10, 2018 by Fern Udomrasami

I got the notice below and I cannot connect to my 3D model through SketchUp. I keep getting error 400 while connecting to "https://app.connect.trimble.com/tc/api/2.0/files/Trb-jfNiJDA/content?versionId=XXXXXXX". Please suggest the solution.

 

This file is not enabled for viewer based on the project configuration. To Enable viewing capability please contact connect-support@trimble.com

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