I have loaded multiple models into Trimble Connect to view together. Occasionally I need to view all these models simultaneously, but sometimes I wish to view only one.
There is a function on the mobile application where I can choose to hide or show models. So I thought I could just turn the models that I wish to see or not using this function.
It doesn't appear to work however.
An example of this is shown below:
I have a project where I have loaded 2 models. A rebar model and also a concrete model. I have shown the concrete as transparent to show the rebar is present.
I can then go into the model viewer to show the models shown. Here you can see that both are shown:
I then hide the concrete model:
But all the models disappear:
This has happened on several projects we have created. Where multiple models are required in view but 1 or 2 need to be switched on and off. Sometimes all models will disappear and sometimes none will be hidden.
Is this a known issue?
Regards
Paul
Hi Paul,
With respect to the model viewer in Mobile app, the case of all models disappearing is known issue and we are planning to take it up. For the case where none of the files are hidden, it wasn't observed.
Request you to send the project and model details to connect-support@trimble.com , so that we can investigate and address root cause of the problem.
Regards
Darshan Kamat