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TBC reinstall not going well

Question asked by Lou Toscano on Oct 4, 2018
Latest reply on Oct 4, 2018 by Lou Toscano

Had TBC on desktop with dongle until Emotet virus infection had I.T. wipe everyone's computer.

I reinstalled TBC and loaded a job file (GPS data) from a server and wasn't able to delete it from the screen.  Don't see light on dongle.  Going back and forth with Trimble reseller and I.T.

Gets stuck at "haspdinst.exe -I" (from the Trimble HASP Troubleshooting Guide).

Going to see if reinstalling Microsoft visual c++ runtimes (as in TBC Install. Guidelines and T-shooting booklet) changes anything.

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