AnsweredAssumed Answered

DA1 and Catalyst battery issue

Question asked by James Curran on Oct 11, 2018
Latest reply on Oct 12, 2018 by Tom Harrison

Hi, I'm having some issues with the DA1 and Penmap. When I connect the battery to the system (as per the recommended steps) it charges the tablet and works for a few minutes, then Penmap stops working and an error stating the connection to the antenna has been lost. If I then shut down penmap and try and reconnect, I will work, but no power draw will be made from the battery. This is a little frustrating as the end result is a short usage window as the battery isn't being utilised.

 

I don't know if this is a hardware issue or a software issue, so any help would be appreciated.

 

Thanks.

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