After uploading a model to send to my team for review, i always get this "Error processing data for Viewer " error
How do i fix this?
Can you view this model on Trimble Connect 3D viewer before sharing model with other users? Could you please capture screenshot for us?
I'm having the same problem as Matt, but I'm using the Trimble Connect for web. We've uploaded a Revit model to a project folder, and when selecting it, and clicking the "view" button, this error message appears , and the model is not displayed:
This could be a file specific issue that file viewer not get generated correctly. Please email us firstname.lastname@example.org and our support team will get back to you shortly on this case.
I'll contact the support team.
Regards, Mariana L.
Retrieving data ...