my sketch up is not working. front line support states it could be "blank work space issue".
How do I fix?
The issue may related to Graphic card and settings. There are few posts on SketchUp Community site that might related to the issue you are experiencing.
View port appears blank(black) when opening new or existing model file - SketchUp - SketchUp Community
Workspace is blank and white - Pro - SketchUp Community
Black screen on Sketchup Pro 2018 - Pro - SketchUp Community
For further inquiry about SketchUp application(s), please try SketchUp forums as that will be the best place to start
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