AnsweredAssumed Answered

Has anyone experience issue with digitizing tools in takeoff not working after multiple HCE crashes, if who what was your solutions to the problem?

Question asked by Javier Soria on Nov 7, 2018
Latest reply on Nov 12, 2018 by George Henry-Schneider

Yesterday, 11/6, I had HCE crash on me while working on a takeoff 5  times, although I was saving my progress every 5min due to this issue I was still managing to lose about 10-15min of work an hour. However, this workaround didn't last much as around 1pm, after restarting HCE after another crash, the crosshairs on the cursor disappeared and I was not able to do spot elevations, nor digitize any linework on the screen. Today, I uninstalled all Trimble software, restarted the computer, and reinstalled Trimble (BE-HCE_v4.00) and the issue persists.  My computer is pretty new, I got this computer specifically to solve the issue when importing sheets and 3d renderings. 

Computer specs: Window 10 Pro 64-bit, i7-8700 CPU @3.20GHz, 16 GB (RAM), NVIDIA GeForce GTX 1070 8GB

Outcomes