AnsweredAssumed Answered

Updating Earthworks Remotely

Question asked by Matthew Pitt on Nov 14, 2018
Latest reply on Feb 19, 2019 by Lasse Hanberg

Looking for some advice if possible, I have been sent over an update for Earthworks and I am struggling to upload the firmware onto the machines remotely, wondering if anyone had any idea if there is a way to do this or whether the best option is to pop out to site and drop it on via USB.


The main  issue I have is that the length of time it takes to upload the firmware onto the machine via a network connection means that the maintenance lockout times out and the upload itself fails.


Is there any way to transfer the file to the appropriate place via a FTP or similar so that once I load into the Earthworks back end I can just install the update?