Am using Real-works 10.4 while am create sample scan,automatically the application crash message will occur , How to rectify this issue??
I would recommend to check the following here:
- make sure that the latest graphic card driver is installed on the PC. Visit the graphic card manufacture web page and search for the latest driver
- make sure that TRW is using the most powerful graphic card. In certain systems there are two graphic card embedded. Please make sure that the powerful one is used. You can check which one is used when you go to About TRW.
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