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tranfer key to new computer

Question asked by Cort Byrnes on Mar 20, 2019

We are swapping out an older computer that had TBC 5.0.  We used Laplink software to handle the computer swap of files and it did well, except for TBC.  The key will not transfer and it wont recognize the USB key in either computer now.  tried re-installing from old disk and upgrading, but still wont recognize.  Any thoughts on what we could do?