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account being used by another device

Question asked by Alan Roberts on Mar 24, 2019
Latest reply on Mar 25, 2019 by Alan Roberts

Having another issue now, dont know if its related to the chrome issue. An area that has no signal for my samsung galaxy s8, so switch back to s6 on a different network, I can login fine, but then I keep getting error saying that I am currently connected with another device, s8 is switched off!

any help appreciated