AnsweredAssumed Answered

Android App V.2.7 loading failed

Question asked by Guest on Apr 28, 2019
Latest reply on Apr 28, 2019 by Darshan Rajaram Kamat
Dear Trimble Connect Team
I installed the Trimble Connect (V.2.7) app on my new phone. Unfortunately, the message "loading failed" always appears after logging in. The app works perfectly on my older phone. Also all other project participants have no problems with it. What I noticed, after login I see the correct mail address as user name but my avatar (profile picture) was not loaded. Can you help me?  I am using a Samsung Galaxy S9.
Friendly greetings