AnsweredAssumed Answered

I am locked out of my Sketchup project somehow, need a fix

Question asked by Guest on Aug 5, 2019
Latest reply on Aug 5, 2019 by Tom Jansen

Hi there,

 

I seem to be locked out of my sketchup projects in Connect somehow, even though I am the only person using this project and was the one who created it. I never had any other sort of account or subscription so it's unclear to me how this happened.

 

Can you please have a look if this can be fixed or help me access the files involved so I can at least use them again?

 

Kind regards

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