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TBC import error

Question asked by kirk van Maanen on Aug 11, 2019
Latest reply on Aug 13, 2019 by James Nicolau

I have a customer who has been receiving this error message when importing survey data into TBC, he is running the free version of TBC (V3.4). He says he only sometimes receives this error message and in turn has to manually import point by point instead. Just wondering if anyone else has experienced this? I know this error doesn't occur when using TBC 5.0.