AnsweredAssumed Answered

Status sharing - Not working some users

Question asked by Ervin Tarkhanian on Oct 22, 2019
Latest reply on Oct 29, 2019 by Marko Myllymaa

I have two users who cannot use status sharing on mobile or desktop. In Mobile, the status sharing tool bar is available, but it's greyed out, and inaccessible. For the desktop version, again the status sharing tool bar is available, but when I try to assign a status to an assembly, an error states: Changing status of this action is restricted. I need get this figured out ASAP, we're mobilizing on Monday, and I've gone through the training for this with all our field crew. But now this Foreman can't use this. The only thing that's different with these guys and everyone else, is that their e-mail addresses are from a different domain (ie all working users domain = mycompany.com, two users who cannot update domain = myothercompany.com)

 

 

 

 

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