AnsweredAssumed Answered

Share with any user with the link does not work

Question asked by Frederik Bauters on Oct 25, 2019

Hello, 

When I try to share projects via Trimble Connect to our customer using 'Share with any user with the link', the customer can't open the project. Even after registering, the Trimble Connect 3D Viewer says 'You don't have any projects yet'.
This did work before, while the customer didn't even had to register to Trimble. See following link: https://community.trimble.com/docs/DOC-10383-share-data-with-public-links

I noticed that the online platform was updated. Maybe I need do to some other things in order to share the project? Or how can I fix this problem?

Kind regards, 
Frederik Bauters

Outcomes