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Trimble email to update my profile and credit card, but has a problem with my recorded name. Help?

Question asked by Guest on Nov 1, 2019

I logged in to Trimble connect and a profile update page came up. I input all the data requested, did not touch my name and submitted. The error message came up that I have a problem with my entered name that I NEVER changed.

What's up? Please advise. I need to update my credit card.