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R10 Model 2 receiver, Bluetooth connectivity and range

Question asked by Ross Chaloupka on Jan 15, 2020
Latest reply on Jan 15, 2020 by James McWha

When trying to establish the bluetooth connection to our TSC3 (Access v 2017.24) or our TSC7 (Access latest version) we are having to repeatedly attempt connection to the collectors before it will connect. Have had multiple receivers/collectors have the same issue  Users are also reporting the range on the bluetooth to only be 25 to 30 feet.

Any one else encountering these same issues?