Dan Michiels

Android App Not Loading

Discussion created by Dan Michiels on Jan 26, 2020

I'm trying to use the Trimble Connect app (version 2.1) on Android (Pixel 3a) and having issues loading the application. On installing the app and running it first time I go through the permissions for file usage, user agreement, and then login screen.  On logged in, the application says its 'Initializing' and then goes to a white screen with logos.  See attached phone screenshot.  The app does not advance past this screen.  Closing and restarting the app along with uninstalling/reinstalling does not help.  I had the same issues with the previous app version prior to the January 23, 2020 update.

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