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TBC v5.0 very slow

Question asked by Aron Hallsson on Jan 28, 2020
Latest reply on Apr 16, 2020 by Ronny Schneider

I have a customer that is using TBC v5.0

he has been complaining that TBC is very slow.

We have read a lot of articles about this on the Trimble forums and have tried all kinds of solutions without any results. The ThinkPad P51 machine specs:

  • CPU: Intel Xeon E3-1505M 2,8-3,7GHz quad core
  • RAM: 1 x 16GB ECC DDR4 2400MHz SoDimm
  • Monitor: 15,6" 4K IPS LED
  • Resolution: 3840x2160
  • GPU:
    • Integrated Intel P530
    • NVIDIA Quadro M2200M 4GB
  • Disk 1: 512GB SSD NVMe M.2 2280, OPAL 2.0
  • Power: 170W
  • OS: Windows 10 Professional 64 Signature ed.

 

Im no TBC specialist, i'm a computer specialist :-)

and I have been diagnosing the problem:

 

looking at task manager:

CPU usage is not much

RAM usage is not much

GPU usage 0% ?? what ??

disk usage is not much...

..... so the computer is not even trying or having a hard time when working on TBC... the computer is actually just fine. But TBC is acting like it is trying very hard to make simple tasks.

 

We have opened same document in version 3.7 and 3.6 and it is much faster... even on older computers.

 

When I was reading articles where people have no problem with v5.0 they all have intel i7 processors

All articles where i read where TBC has slow performance I see that people are using xeon processor.

 

......so im thinking : is TBC v5.0 flawed .... or ... does TBC v5.0 not like xeon processors? :-)

 

 

we made some tests today:

  • we imported txt file with a whole lot of GPS data into TBC v5.0 XEON CPU machine... this took way too long to wait for.
  • we imported the same txt file into TBC v3.7 old intel i7 processor... and this was actually much better. The staff member said this is working fine.

 

so.. does anyone have any insights on this matter?

does anyone here have a XEON processor with TBC v5.0 and everything is working fine ?

should we be looking at intel i7 or i9 processors ?

should we upgrade or downgrade trimble ?

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