Hi Yashwant
You can submit a support request (to the MGIS team) for an additional battery if you provide a summary of this issue in the case and the serial number of the the TDC150 for us to verify.
This will provide the customer with two batteries to use throughout the day to hopefully cover their working hours.
If you have any other customers with this issue then add their TDC150 serials too
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Tom Harrison
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Original Message:
Sent: 12-29-2020 01:00
From: Yashwant Chauhan
Subject: Power bank for TDC150
We work in hot weather here in Middle East. TDC150 battery does not come up to the mark. The battery cannot be charged outside of the unit. The only solution is using a power bank. Can you suggest any good brands / models which can keep TDC150 charged for a workday? Something that is powerful as well as compact to carry around in pocket or inside the TDC150 carry bag.
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Yash Chau
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